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Top News

Companies in U.S. Added 67,000 Jobs in August
Employers added more jobs than forecast in August, easing concern the economy was falling back into recession
Commentary: The Good Old Bad Days
It's easy to be nostalgic for the 1990-91 recession that gave way to the Clinton boom. What will it take to ignite that kind of growth today?
Intel Wants to Be Inside Everything
Intel is counting on its Atom embedded processors to help break its dependence on the slowing PC market
The EPA's Power Play
Agency chief Lisa Jackson is using her authority under the Clean Air Act to control carbon emissions
Business Exchange: Carbon Markets
Hard Times for Wall Street's 'Sell Night' Recruits
In the post-TARP era, "sell night," the Street's annual August ritual of hosting steak dinners and strip-club expeditions, is over
Wall Street Hiring Jumps as Guaranteed Bonuses Return
Leverage is back on Wall Street -- and this time it’s the bankers who have it.
Roubini Says Dollar, Franc May Beat Gold in Recession
New York University Professor Nouriel Roubini said the dollar, the yen and the Swiss franc may be a better investment than gold if the world economy slips back into recession.
Third Pakistan Sectarian Attack in Week Kills 35, Injures 100
A bomb killed at least 35 people at a rally of Shiite Muslims in the western Pakistani city of Quetta, the third attack in as many days on minority sects.
Petraeus Says Afghan Special Missions at Four Times Iraq Pace
U.S. Army General David Petraeus, the top coalition commander in Afghanistan, said special forces operations against militants there are about four times more frequent than at the peak of the Iraq war.
Petrobras Plans to Raise $32 Billion From Minority Shareholders
Petroleo Brasileiro SA, Latin America’s largest company by market value, plans to sell as much as 55 billion reais (32 billion) of new stock to minority shareholders as it seeks cash to develop offshore oil fields.
U.S. Futures Rally, Oil Gains, Treasuries Drop on Jobs Report
U.S. stock futures rallied, signaling the Standard & Poor’s 500 Index may extend its first weekly gain in a month, and Treasuries tumbled as better-than- estimated growth in private payrolls bolstered optimism in the economy will avoid relapsing into a recession.
Hurricane Earl Passes Carolinas, Heads to New England
Hurricane Earl passed off the Outer Banks of North Carolina and headed toward New England and Nova Scotia packing winds of 105 miles (165 kilometers) an hour after weakening overnight.
U.S. Stock Futures Rally, Treasuries Drop After Jobs Data
U.S. stock futures rallied and Treasuries tumbled after growth in private payrolls topped estimates, bolstering optimism the economic recovery will be sustained.
Ex-Googler Lee Backs China Companies to Foster Startup Culture
Founded by Kai-Fu Lee, former head of Google's China division, business incubator Innovation Works is funding 12 startups amid strong demand for Web technology
In the Battle of the Big Brokers, Merrill Is Winning
Morgan Stanley has more advisers, but they bring in less profit
Stock Picks: Apple, Cisco, Zumiez
Wall Street analysts offer buy, sell, or hold opinions on stocks in the news on Sept. 2
Italy Goes After Tax Dodgers
Only 0.2 percent of Italian taxpayers declare income of more than $250,000 a year. Berlusconi's government is now determined to recoup $13 billion in unpaid taxes
Study: Most Consumers Share Whereabouts Via Mobiles
Mobile phone use is surging among U.S. adults, and most handset owners are using the devices to share information about their whereabouts, according to a new study from Pew Research Center.
Reheating the Job Market After a Chilly 'Recovery Summer'
Without the right focus in Washington, job creation will continue to be slow and unsteady, says columnist Frank Aquila
Chevy's New Cruze Needs a Hard Sell
Some big questions are being asked of the Chevrolet Cruze compact, which is just about hit the market. First, will its conservative styling draw showroom traffic? Will GM's new marketing minds--namely new marketing Vice President Joel Ewanick and his hand-picked Chevrolet marketing chief Chris ...
Stock Picks: Ford, Infosys, JPMorgan
Wall Street analysts offer buy, sell, or hold opinions on stocks in the news on Sept. 1

B-Schools News

Elite B-Schools Keep Building
They're constructing bigger and more-elaborate campuses to attract applicants and professors and climb higher in magazine rankings
Making the Most of the Campus Visit
Visiting an MBA program is a surefire way to find out if it's right for you. Here are five items that should top your to-do list
Inside the World's Best Business Schools
B-School, Day One: A Primer
The first day of B-school is a nerve-wracking time, but a few simple rules can help new MBA students get through it with flying colors
Chat Transcript: UC-Berkeley MBA Admissions
Haas' Stephanie Fujii fields questions on application essays, job opportunities, and campus culture during a live chat event
Admissions Q&A: Northwestern
Kellogg is good at more than just marketing, says Beth Flye. Read on for her tips about getting into this top MBA program
Live Chat: UC-Berkeley MBA Admissions
Haas' Stephanie Fujii will field questions on the No. 10 B-school and strategies that will improve your chances of being accepted
Inside the World's Best Business Schools
Considering B-school? Take our whirlwind tour of the world's best, complete with detailed information on their MBA programs and virtual campus tours
GMAT Test Prep: Changes on the Way
The business school admissions test gets an overhaul in 2012, and GMAT test prep companies are tweaking their offerings
Admissions Q&A: NYU
NYU wants applicants who know why they want to go to B-school and, more importantly, why Stern
PhD Programs for Executives Gain Traction
New doctoral programs in business geared to working executives help many develop on-the-job research skills or shift into teaching
INSEAD VIrtual Tour
One of the worldâs most culturally diverse graduate business schools offers a 10-month MBA program that gives students a chance to study in Asia and Europe
MIT: A Virtual Tour
An engineering culture and a highly flexible MBA curriculum combine to make MIT a management education powerhouse
Emory: A Virtual Tour
Goizueta offers a first-class business education and takes advantage of Atlanta's vibrant business community to add valuable real-world experience

Career News

How to Manage Gen U: Generation Unretired
As the recession forces more older workers to postpone retirement, a major shift is under way in the makeup of the U.S. labor pool
Special Report: Managing the Unretired
Proxy Contests and Shareholder Slates
Bev Behan asks former CalPERS governance chief and current Shamrock Capital Advisors exec Dennis Johnson how he chooses boards to target and what to consider if you're asked to join a shareholder slate
Essential No. 3: Marquee Customers
Your best customers can do more than just buy from you. They can help you fuel growth by serving as an extension of your salesforce
Essential No. 2: Market Segments
Target a high-growth market segment within a large market, advises David G. Thomson. You can even find a segment within a market that is otherwise stagnant
Essential No. 1: Creating Value
America's fastest-growing companies create and sustain "exceptional value," as perceived by customers, says David G. Thomson
Redefining Growth: Why Revenue Rules
Growing revenue is more important than merely increasing your customer base, says David G. Thomson. Think Google vs. Twitter
How to Achieve Exponential Growth
An introduction to the 7 Essentials that distinguish America's highest-growth companies and the ones you are probably ignoring
How Companies Manage the Unretired
As employees delay retirement, companies must cope with higher costs for benefits and the need to create opportunity for Gen X, says Towers Perrin's Ros Feinsod
Job-Hunting Advice: Soul Searching
Coach Lauren Zander tells Paul Nawrocki to look inward for clues about why he hasn't found the right full-time job yet.
Embassy Suites: Winning Customers with Contests
The hotel chain hopes to gain consumers' "share of heart" by inviting them to post tales of "office holiday party no-nos." The prize? A party
How Older Workers Can Lighten the Load
A new program at Abbott Labs gives those 55+ but not yet able to retire a chance to extend their working years at peak pay
Nine Ways to Research Prospective Employers
Do this advance work and you'll be set for a smarter interview—and have the knowledge to make a smarter career decision
Expand Your Personal Brand a la Perez Hilton
Perez Hilton spills his branding secrets and tells how he went from celebrity gossip blogger to record producer
Is Your Boss an Office Tyrant?
Here are five signs that your boss is a "Terrible Office Tyrant," and some tips on how to tame your TOT
Six Tips for Following Up on Your Resume
Yes, you have to submit your résumé electronically. But there's still plenty you can do to get your résumé seen by the real decision-maker
Is Freelancing Right For You?
Freelancing isn't easy or right for everyone, and it can take at least a year to get into the full swing of things. Here's advice from Ariana Green on how to decide if leaving the corporate world is right for you
Why Being Laid Off Is Tougher These Days
Unemployment is lasting longer—and jobless benefits are shrinking
Skip Job Boards and Use Social Media Instead
LinkedIn, Facebook, Twitter, and blogging are much better tools for finding jobs that speak to your passions than job boards and corporate Web sites, says Dan Schawbel
Creating Sustainable Jobs
Wall Street may have stabilized, but the crisis on Main Street is deepening. The jobs crisis is going to get worse before it gets better
What to Do When Your Company Is Sold
Forget your past and realize that in many ways, you are starting from scratch
Getting Over Being Passed Over
You didn't get the promotion you wanted, deserved, and expected? Don't get mad. Get going on further refining your professional profile
The Midyear Review Takes On More Weight
Widespread hiring freezes mean companies need to make the most of their talent—and get underperformers up to speed (or out) quicker
Winning Over an Interviewer
Instead of bombarding a recruiter with a list of your accomplishments, try listening and asking a few thoughtful questions
Buddy, Can You Spare a Job?
One man's struggle to land a job leads him to wearing a sandwich board in midtown Manhattan
Tips for Humanizing Your Résumé
Kill the stultifying, dull corporate-speak—before it kills your chance to get an interview
Should Recruiters Pass a Resume Around?
Bear in mind, before getting too put off about recruiters sharing your information, that we live in a social networking world
Job Hunting Tips
Career counselors from NYU's business school recently answered questions about the current job environment. Here's a transcript of the chat
In Interviews, Honesty Is the Best Policy
Job hunting is a cutthroat business, especially these days when work is scarce. But it still pays to stick to your ethical principles
The Best Places to Launch a Career: 2007
Number-crunchers, take heart: Our ranking of top companies for young people finds that an accounting talent shortage has made bean-counting sexy
Preparing for a Tough Job Interview
To ace your next one, try some of the same preparation techniques used by police officers competing for highly competitive promotions
How to Write an E-Mail Cover Letter
More and more employers are asking job applicants to reply by e-mail. Here's how to make the best first impression
Watch for Interview Warning Signs
Hindsight may be better than 20/20, but if you pay attention during an interview, you might be able to head off a bad fit
Make-or-Break Interview Mistakes
To get on HR's good side, avoid certain behaviors. A major faux pas, and your name gets crossed off that list of potential candidates
The Two-Step Career Change
Changing careers in midlife can be daunting, but the gap between Career A and Career B might not be as wide as it first seems
Ready to Move Up, and Maybe Move On
With a supportive boss, it's best to be honest. You may even be able to create a plan together that will meet both your needs
Switching To Green-Collar Jobs
A growing number of professionals are taking their talents and moving them to jobs that can help improve the environment
Special Report: Get Your Dream Job
Everyone want professional fulfillment, but it's not always easy to obtain. Here's advice on how to figure out what your dream job is, how to get it, and what happens when the dream turns into a nightmare
Leaving The Nonprofit Nest
Businesses are wary of hiring from the public sector because the lack of competition fuels a different culture, but the doors aren't closed
Why 'How' Matters More Than Ever
New columnist Dov Seidman says human connections are key in a hyperconnected world—no matter whether you're a doughnut maker or a doctor
Quiz: How Ethically Intelligent Are You?
Take the family to dinner with the corporate card? Want to ask a colleague out? Hesitant to fire a friend of the family? See the ethical and not so ethical ways to handle these and other workplace situations
Corralling Your Anger
We face situations in every aspect of our lives that can move us to anger. Here are some ways to defuse these tense moments
Mentors Make a Business Better
Your managers may be your biggest asset. Tap their talents to teach new employees, and they'll learn from their protégés along the way
Show Your Employees You Care
Your workers' wealth of knowledge may be worth more to your company than a paycheck is to them. Let them know you appreciate them
Getting to Know Gen Why
An expert talks about how to understand and embrace the "what's in it for me generation" in ways that will make them productive members of your team
The Best Places to Launch a Career: 2008
To lure and keep young talent when cash is tight, companies of all stripes are appealing to Gen Yers' ambitions for speedy advancement—and their desire to do good while doing well
Grads Still See a Gender-Based Pay Gap
Women graduates expect to earn less than their male counterparts, according to a new study, but business majors see a smaller gap
How Northwestern Handles Admissions
Kellogg's Beth Flye explains how the B-school sizes up applicants and talks about who is likely to make the cut
B-Schools Tackle Risk Management
With the debt market meltdown, the specialty examining exposure to risk is in the spotlight at business programs across the country
Don't Give Up! Bain Is Still Hiring
Despite an economic downturn, the consulting firm is searching for more MBAs. Here's a look at the type of employee they're hoping to find
Career Advancement in Tough Times
Experts say: Focus on helping the company, don't attack rivals, and know the pressures on your boss
Self-Confidence and Success
Sports stars draw on their past successes to give them confidence in new situations. That's a formula all of us can use
Timing a Layoff to Get Severance
If your company hasn't offered you a bonus to stay until layoffs begin, start looking for a job now
The 10 Worst Job Tips Ever
The world abounds in bad advice for job-seekers. Here are some spectacularly unsound directives
When You're Passed Over at Work
Don't start sending out your résumé yet. Find out why, don't assume the worst, and support the new person
When to Share Your Ambitions
If you're aiming for the top ranks at work, there's no need to spill the beans to colleagues whose interests may lie elsewhere
Career Lessons from the Candidates
Take cues from the Presidential hopefuls—while avoiding their missteps—and apply them to your own career campaign
Personality and the Perfect Job
Author Kip Parent talks about how understanding your temperament will lead to more rewarding and successful employment
When a New Job Leads to Resentment
Any time someone is promoted from within it may ruffle some feathers. You should be able to smooth them by keeping lines of communication open
Get Your Career on the Right Road
SIRIUS radio personality Maggie Mistal helps you get back on track when a bad decision seems to have derailed your career
10 Tips for Networkers
Predatory networkers have given the art of making connections a bad name. Here are some ways to handle predatory networkers—and avoid being one yourself
Define Yourself—or Others Will
Leaders who don't explain their big decisions can wind up in big trouble
Managing Your Boss
It's not manipulation—it's forging ties based on mutual respect and understanding
Does Your Company Really Need a Headhunter?
In certain situations, the answer is: You bet. But too many employers overlook internal talent—which forces their best performers to flee
Top Management: Interviewing to Win
Even the most carefully orchestrated executive search assignment can go astray if the top brass fails to impress sought-after leadership candidates
How to Let the Headhunter Do the Job
Once you're close to getting an offer, having faith in the professional's ability to close the deal will work to your advantage
How to Ace the Headhunter Interview
Don't try to script your first face-to-face interview. The headhunter wants to see the real you and find out how you handle unexpected challenges
How to Field the Headhunter's Call
It's smart to give the recruiter a few minutes of your time, even if you're not actively job hunting. You never know when you might be
Recruiters: 'Rusing' Their Way to the Top
Using a legal cousin to the investigative practice of pretexting, headhunters lie about who they are to get through to the boss
Your Audience Will Thank You
Eight dos and don'ts to keep in mind when preparing your next presentation
Viewpoint by Carmine Gallo: The Perfect Pitch
Microsoft and Tellme know the secret of good business communication. The vision behind each company can be stated in 10 words or less
Slide Show: 10 Tips for Bagging that Raise
Preparation and flexibility are key when you decide to ask your boss for more money and bennies
PowerPoint Play
Asking a colleague to help you improve your skills isn't a sign of weakness—and doesn't give her power over you
Mentors Make a Business Better
Your managers may be your biggest asset. Tap their talents to teach new employees, and they'll learn from their protégés along the way
How to Get the Best Out of Mentoring
The lack of conflict and the resulting confidentiality allow for candor and growth
Lesson from BofA: Avoiding a Succession Debacle
Having an actionable emergency CEO succession plan ensures your board will avoid the criticism now plaguing Bank of America in the wake of Ken Lewis' resignation
Capitol Hill's Corporate Governance Agenda
Say on pay, proxy access are a given, writes Directorship's Judy Warner
Shaking Up Your Board of Directors
Smart boards and nominating committees will put together slates of corporate directors that can stand up to increased shareholder scrutiny and activists
New Law Gives Shareholders More Power
Delaware entities will have to put shareholder nominees on the proxy and reimburse successful campaigns. The SEC and the Senate have new regs in store, too
A New Agenda for Boards of Directors
Directors need to restore trust and reset their goals, says Ira M. Millstein, associate dean for corporate governance at the Yale School of Management
Albert Gordon: Financial Leadership the Old-Fashioned Way
The Kidder Peabody legend brought a purposefulness and responsibility to the business that his contemporary counterparts would do well to learn
CEOs Change, but Problems Can Persist
Does sending a CEO packing help in troubled times? Experts aren't so sure
Boards Must Take On Risk Management
You've heard of the Qualified Financial Expert, or QFE? Perhaps your board should consider a new acronym as well: QRE, Qualified Risk Expert
Executive Compensation: What Obama's Plan Means
The Administration's attempt to deal with excessive pay is more about procedure than substance and will allow most companies to self-govern
Directors' Pay: The Median Is the Message
Director compensation at large-cap companies is beginning to moderate
Outsourcing Gets Crimped by Recession
Discretionary IT projects are getting the ax as companies review costs, hurting sales and growth for outsourcing providers
Governing in a Recession
Boards today have specially tough decisions to make. Here are some tips for revisiting your corporate strategy in light of current threats
Fraud's Red Flags
Ten signs your company may be fostering a corporate culture conducive to wrongdoing
Inside China's Boardrooms
Although most are still majority-owned by the government, many mainland companies have gone public recently and corporate governance is a hot topic
Directors: Remember the Basics
In a down market, directors must maintain focus on the fundamentals: state of the business, management, and company liquidity
To Compete, Boards Have to Go Global
Egon Zehnder's George Davis points out how crucial it is to turn your board of directors international—and how few companies have done so
Governance: The View from Both Sides
CEO and seasoned board member Maggie Wilderotter discusses innovative ideas for succession planning with columnist Beverly Behan
Boards Should Scrutinize Political Spending
Meaningful and effective oversight by directors of company contributions can help avoid investigations, fines, and indictments
Corporate Governance in China and India
Indian companies with global ambitions are better governed than their Chinese counterparts, a Harvard professor says. But in competition, it may not matter
Proxy Access: On to the Next Battle
Investor groups are still fighting for input on board ballots
Boards Behaving Badly
A look at different types of problem directors, and how to deal with them before they disrupt the entire governance process and infect the whole board
Board Talent Getting Scarcer
As pressures mount on CEOs they're serving on fewer outside boards, making seasoned directors harder to come by
The Problems with Boards
Boardroom Consultants' Roger Kenny talks about dysfunctional directors, the role of third parties, and what today's companies need
What If Someone Hires Your CEO?
That's what happened when Merrill Lynch lured CEO John Thain away from NYSE Euronext. A member of the board offers some lessons in emergency succession planning
Succession Planning: A Board Imperative
Directors should have knowledge of their own leaders as well as outside talent to ensure a smooth changeover, advise Spencer Stuart's Dayton Ogden and John Wood
When Should CEOs Be Fired?
There's a difference between good chief executives who have made mistakes and ones who are unable to lead
Emergency CEO Succession Planning
It's important for boards to discuss not only who will take over in an emergency but to examine their criteria for this important choice
The Indispensable Succession Plan
Boards shouldn't wait until they have a crisis to deal with who's up next. The issue must always be top of mind—and top of agenda
McCormick's Successful Succession Plan
Robert Lawless made succession planning an integral part of his job before turning over the CEO reins to Alan Wilson. Here's how he did it
An Embarrassment of Succession Fiascoes
The main cause of the messes at Citigroup and Merrill Lynch is their boards' failures to develop authentic leaders and succession plans
Smoothing Out Succession
In the wake of CEO ousting at Citi and Merrill, a BusinessWeek.com columnist talks with Theodore Dysart about lining up the right successor
The Succession Opportunity
Don't dread the time to pick a successor. It can be a wonderful opportunity
The Succession Timetable
If the head of the family business is keeping plans quiet, there's probably a good reason
The Changing Board
Corporate directors expert Ken Daly says as businesses change, boards need the "right people who look at the right issues with the right information"
How to Get on a Board
It's neither as simple nor as difficult as people may think. Following this practical advice can increase your chances of being able to serve on a board
Video: How to Get on a Board
Getting a seat on a board of directors is neither as easy nor as complicated as it looks. Once you're on a board, you're likely to be asked to join others.
How to Decide on a Board Seat Offer
Before you sit in that boardroom chair, do your homework, then compare it with company-issued info and what comes out of talks with VIPs
What New Directors Need to Learn
You've gotten the offer to join a board, you've done your homework and said yes. Now here's what you need to do before your first meeting
Board Pay Still Rising
Most companies follow the NACD's best-practice recommendation of providing at least 50% of compensation in equity, says report
Q&A with Compensation Consultant Pearl Meyer
A top consultant explains how CEO compensation has gotten out of hand and how to fix the problem without sacrificing an important executive incentive
Bill George: Nonperforming CEOs
Boards are irresponsible if they guarantee pay regardless of performance and such boards put themselves and employees at risk
Paying Big-Time For Failure
Who is really to blame for those fat severance packages given to CEOs who falter?
Competitive Pay for Private Companies
Organizations can strengthen executive-level recruiting and retention efforts by adapting long-term incentives routinely employed by public companies, points out KornFerry
The Elite Circle of $1 CEOs
Apple's Steve Jobs and Google's Eric Schmidt are just two of the CEOs who work for a buck. Why do top executives give up their salaries?
Enhance Managers' Skills in a Downturn
Organizations would do well to invest in people and enhance what Nobel Laureate Mohammed Yunus calls "Social Capital" in lean times, argues B V Krishnamurthy
E-Tools That Help Teach Leadership
Software is in the works that eventually will be able to use expertise from all around the world to help develop leaders
Define Your Personal Leadership Vision
There are four key components: A compelling story, an image, it must be achievable, and it has to be forward-looking
Preparing Execs for Asia Assignments
A Korn/Ferry study explores globalization's effect on Asian businesses and offers suggestions for hiring managers of expatriate executives
Interactive Case Study: Jeff Immelt's Green Day
An environmental push has helped reduce GE's emissions and raise revenue. But when CEO Jeffrey Immelt proposed "ecomagination" in 2004, top executives resisted
Leaders Need 'Just Enough Anxiety'
Anxiety is a fact of life. Author Robert Rosen sheds some light on how you can use it to your advantage
Leadership: It's All About Them
The team you lead is more critical to the success of a project than what you contribute as leader. Think of yourself as a facilitator
How to Be a C-Suite Churchill
Inspiring your team to wage a campaign—whether it be to save the free world or improve competitiveness—is a key leadership tool
People Do What People See
If your people aren't performing up to their best potential, maybe it's time for you to take a look in the mirror
Leadership Is About Doing, Not Saying
Don't waste your time on crafting motivational messages if you can't back it up with action. Leaders must walk the walk as well as talk the talk
A Survival Guide for Leaders
To lead yourself and others, especially through change and turmoil, you need to learn how to manage yourself
It's Time to Pass the Ball
If you want your team to succeed, you need to develop others to "take the last shot" when the game is on the line
Why Leadership Means Listening
Today's employees want to be asked for feedback and they want to be heard. Here are four tips to help you become a better listener
Organizations Need Structure and Flexibility
When people don't know who to take direction from, performance suffers. Just look at the U.S. Boxing Team's dismal performance in Beijing
Demonstrating the Entrepreneurial Spirit
It doesn't have to mean going out and starting your own business. Think of it in terms of owning your career path and professional development
Cut Costs Like Avon—Not Home Depot
There is a difference between being prepared to make difficult choices and arbitrarily hacking away at the connections that form the lifeblood of an organization
When Your Company Outgrows Its Board
The needs of an expanded organization differ from those of a startup. New CEOs often bristle at boards that micromanage rather than govern
What Apple Knows That Facebook Doesn't
Apple has started to think about platforms as markets, and they, like networks and communities, are strategic weapons of shock and awe
Skilling's Appeal and Enron's Legacy
Regardless of the outcome—which very well may be favorable to Skilling—the question remains: Why didn't Enron's board pay more attention?
Why 'How' Matters More Than Ever
New columnist Dov Seidman says human connections are key in a hyperconnected world—no matter whether you're a doughnut maker or a doctor
When the 'Silver Tsunami' Fails to Hit
The Coyne Partnership disputes claims of an impending deluge of retiring baby boomers, and explains how the truth could affect your business
Outsmarting the Competition
Author Jim Champy believes the seeds of tomorrow's great business opportunities sprout out of today's economic problems
A Green and Bumpy Road for CEOs
Many chief executives are trying to walk an environmentally sensitive line, but obstacles such as media backlash and false prophets make it a rough journey
Interactive Case Study: Re-engineering Xerox
How unlikely CEO Anne Mulcahy turned Xerox around. One of her first moves: Providing the freedom and funds needed to let innovation happen
The Innovation Engine: The Upside of Recession
Most businesses think now's the time to cut back and cower. Why not see it as an opportunity, the way the creators of some very big brands have?
Doodling for Profits
A simple drawing can communicate complex ideas quickly and almost effortlessly. It can even be the basis of a successful business plan
How to Market in a Recession
There are eight factors a company should consider when making marketing plans for 2008 and 2009
Corporate Governance in China and India
Indian companies with global ambitions are better governed than their Chinese counterparts, a Harvard professor says. But in competition, it may not matter
What Can Microsoft Offer Yahoo?
Sure, the software giant has plenty of cash, but that might not be enough to make a deal between the two companies worthwhile—and workable
What Went Wrong at Citi and Merrill
Economist Henry Kaufman says senior management was caught up in frenzied pursuit of short-term gain. But "Dr. Doom" still has faith in the American economy's resilience
Recession 2008: Take the Offensive
A lot of managers are now readying their team for Recession 2008 and are thinking in ways that are completely understandable and, according to Tammy Erickson, likely to be wrong
Predictably Surprised in 2007—and 2008
Michael Watkins gives his first annual Predictably Surprised Awards. Among the winners: General David Patraeus and Alan Greenspan
Interactive Case Study: Jet Blue's Fare Decision
Google: A Druckerian Ideal?
Sergey Brin and Larry Page may never have read The New Society, but the corporate culture they've created is quite close to its author's vision
Demystifying Strategy: The What, Who, How, and Why
It's just as important to understand what strategy is—guiding principles for decision-making—as what it isn't—mission, value network, and vision
Your Audience Will Thank You
Eight dos and don'ts to keep in mind when preparing your next presentation
Viewpoint by Carmine Gallo: The Perfect Pitch
Microsoft and Tellme know the secret of good business communication. The vision behind each company can be stated in 10 words or less
Slide Show: 10 Tips for Bagging that Raise
Preparation and flexibility are key when you decide to ask your boss for more money and bennies
PowerPoint Play
Asking a colleague to help you improve your skills isn't a sign of weakness—and doesn't give her power over you
When the CEO Job Is Split in Two
Dividing the post often leads to grief. But Aéropostale's new bosses know how to work together
Special Report: Best Places to Launch a Career, 2009
Graduates lucky enough to land a job may find the prospect of responsibility and rapid advancement surprisingly strong. But don't count on bigger salaries
CEO Succession: Getting Your Successor on a Board
Arrow Electronics Chairman Bill Mitchell tells Beverly Behan why other board assignments are invaluable for CEOs and CEOs in training
Trusting a CEO in the Twitter Age
Social media tools offer a new test for leaders when it comes to dealing candidly with employees, especially amid economic insecurity
Obama Tells BW He's Not Antibusiness
In a wide-ranging interview, the President says "to return to some semblance of balance is hardly radical"
Will Pfizer's Giveaway Drugs Polish Its Public Image?
With a free-drug program amid the recession, the pharmaceutical giant is trying to appear socially responsible
What's Your Leadership Mindset?
Do you have a "growth mindset?" Or a "fixed mindset?" Here are three questions to ask ourselves to help us grasp the difference
How the Mighty Fall: A Primer on the Warning Signs
In an exclusive excerpt from his new book, Good to Great author Jim Collins pinpoints the insidious (and often invisible) problems that send great companies crashing to earth
Albert Gordon: Financial Leadership the Old-Fashioned Way
The Kidder Peabody legend brought a purposefulness and responsibility to the business that his contemporary counterparts would do well to learn
Are You a Walt Disney or a Roy Disney?
Is your company better at having an idea or making an idea happen? Knowing where your organization's strength lies is a vital first step toward innovation success
GE's Jeffrey Immelt: All Boxed In
No matter what the CEO does to try to save his company, it has lost its aura of greatness
Wall Street's Economic Crimes Against Humanity
By refusing to consider the consequences of their actions, those who created the financial crisis exemplify the banality of evil, writes Shoshana Zuboff
Out with the Dead Wood for Newspapers
Yes, all newspaper publishers will have to convert their dailies to online. Here's how it might work
Taking on Toy Safety
From peanuts to baby formula, recalls seem rampant. Now the toy industry has a plan, and the technology, to keep its products safe
What to Do in a Product Safety Crisis
If your company faces a product safety crisis, don't panic. Here are some guidelines to help you respond with a cool head
Creating a Culture of Risk Avoidance
In the event of a product safety problem, product makers should be prepared to defend themselves. Raising awareness among employees is essential to the process
Cutting Work Hours Without Cutting Staff
It's cheaper to trim hours or pay than to slash staff—which is why companies are getting creative with alternatives like furloughs and unpaid leave
Outsourcing Gets Crimped by Recession
Discretionary IT projects are getting the ax as companies review costs, hurting sales and growth for outsourcing providers
The World's Most Influential Companies
In a year of loss, they're building market share, upending their industries, and changing consumers' lives
Best Places to Intern: 2008
BusinessWeek's 2008 list of the companies with the best internships shows college students where to look in this tough job market
Auto Bailout: What Drucker Would Have Said
Peter Drucker wrote in 1946 that GM should evaluate practices that could become obsolete. What would he say about a bailout? A crutch is a bad idea
Predicting the Next Financial Meltdown
There are common factors to such crises as the current financial mess, the collapse of Enron, and the bursting of the Internet bubble. We should heed the warning signs next time
Good Riddance to the Imperial CEO
When those in the C-suite assume a royal distance from those they lead, understanding, communication, and effectiveness all suffer
Wal-Mart's New Sustainability Mandate in China
CEO Lee Scott has made it clear that Wal-Mart's China suppliers have to go green or else they will have to just go, period
Renovate the Old Economy, Don't Rebuild It
We can't rely on a consumption-based economy. We have to encourage a production-driven one, argues Tom Davenport
Costco's Artful Discounts
With costs of everything on the rise, the big box retailer gets creative
Can Green Business Survive the Meltdown?
Here are some thoughts on what will change, what won't, and how to stay the course
Reining in Wall Street's Rainmakers
How excessively risk-taking corporate cultures and unbalanced reward practices have contributed to the current financial crisis
Challenge for the Next President: Energy
In the first of four articles, Boston Consulting Group's Harold L. Sirkin suggests how our next President can curb the need for foreign oil
The Financial Crisis: What Drucker Would Have Said
Peter Drucker would have had plenty to say about the recent turmoil on Wall Street, beginning simply with: "I told you so"
Self-Confidence and Success
Sports stars draw on their past successes to give them confidence in new situations. That's a formula all of us can use
The Glass Cliff
Are women leaders often set up to fail? There is a certain amount of anecdotal evidence to suggest yes
Organizations Need Structure and Flexibility
When people don't know who to take direction from, performance suffers. Just look at the U.S. Boxing Team's dismal performance in Beijing
The Era of Inspiration
An NFL coach, airline chairman, and hotel CEO agree: 21st century leadership has moved beyond coercion and motivation to inspiration
What Rock Stars Can Teach Leaders
For both groups, flexibility, adaptive capacity, and ability to perform are of paramount importance
An Olympic-Size Leadership Challenge
IOC Chairman Jacques Rogge is learning that this Olympics can't be easily led, managed, or controlled. Leaders have less power and their followers more
Preparing Execs for Asia Assignments
A Korn/Ferry study explores globalization's effect on Asian businesses and offers suggestions for hiring managers of expatriate executives
Obama vs. Clinton: Leadership Styles
His approach of visionary leadership is appealing but risky. Her health-care reform managerialism already has been proven ineffective
Buffett's Plan for Successful Succession
Drucker would applaud Berkshire Hathaway's leader, whose approach to finding a replacement is rational, virtuous, and free of "force, fraud, or favoritism"
For Leaders, There Is No Off Switch
You have to watch what you do and think about what you say at all times because of the effect your behavior has on your team
The Call for Epochal Leadership
So you want to be a business leader? Pay attention to Barack Obama
Becoming the Boss
You're a new manager. Will you survive this rite of passage?
Three Questions for the Candidates
If the answer is "no" to any of these questions, don't put your faith and opportunities for success in their hands
What Makes a Business Leader Tick
Anthony Smith, author of The Taboos of Leadership talks about the lives, loves, and salaries of chief executives
The Leadership Mindset
Success will now come from the reflected glory of your team, not from what you do
Remote Leadership
If you work for a virtual boss, the burden for making the relationship successful fall on you, the direct report
Wall Street Bailout Could Crimp CEO Pay
Democrats want to rein in rich exit packages and reclaim millions paid to bosses who piled up toxic mortgage assets. But it won't be easy
Fred Hassan on Learning from Adversity
The Schering-Plough chairman and CEO talks about overcoming and learning from adversity in business and in life
Graduation Wisdom for Future CEOs
While commencement speakers at top B-schools dodged the recession issue, one imperative was stressed: Leaders will have to adapt
A New Political Agenda for Business?
This election, business leaders should offer Washington a set of plans that will restore the country's economic strength and global standing
CEO Pay: The Steroids Era
The congressional hearing on executive compensation featured another class of superstars accused of bulking up at the expense of the average American
How to Reenergize Starbucks
Howard Schultz is back in charge, but the coffee chain is running low on steam. We asked experts how they would perk up the ailing giant
When Should CEOs Be Fired?
There's a difference between good chief executives who have made mistakes and ones who are unable to lead
The Male CEO in the Pink Dress
Yes, that's Southwest's CEO Gary Kelly on Halloween. That he would do that tells us a lot about Southwest's corporate culture—and why it's successful
Interactive Case Study: Putting the Life Back in Joie de Vivre
Organizations Need Structure and Flexibility
When people don't know who to take direction from, performance suffers. Just look at the U.S. Boxing Team's dismal performance in Beijing
Demonstrating the Entrepreneurial Spirit
It doesn't have to mean going out and starting your own business. Think of it in terms of owning your career path and professional development
Cut Costs Like Avon—Not Home Depot
There is a difference between being prepared to make difficult choices and arbitrarily hacking away at the connections that form the lifeblood of an organization
When Your Company Outgrows Its Board
The needs of an expanded organization differ from those of a startup. New CEOs often bristle at boards that micromanage rather than govern
What Apple Knows That Facebook Doesn't
Apple has started to think about platforms as markets, and they, like networks and communities, are strategic weapons of shock and awe
Skilling's Appeal and Enron's Legacy
Regardless of the outcome—which very well may be favorable to Skilling—the question remains: Why didn't Enron's board pay more attention?
Why 'How' Matters More Than Ever
New columnist Dov Seidman says human connections are key in a hyperconnected world—no matter whether you're a doughnut maker or a doctor
When the 'Silver Tsunami' Fails to Hit
The Coyne Partnership disputes claims of an impending deluge of retiring baby boomers, and explains how the truth could affect your business
Outsmarting the Competition
Author Jim Champy believes the seeds of tomorrow's great business opportunities sprout out of today's economic problems
A Green and Bumpy Road for CEOs
Many chief executives are trying to walk an environmentally sensitive line, but obstacles such as media backlash and false prophets make it a rough journey
Interactive Case Study: Re-engineering Xerox
How unlikely CEO Anne Mulcahy turned Xerox around. One of her first moves: Providing the freedom and funds needed to let innovation happen
The Innovation Engine: The Upside of Recession
Most businesses think now's the time to cut back and cower. Why not see it as an opportunity, the way the creators of some very big brands have?
Doodling for Profits
A simple drawing can communicate complex ideas quickly and almost effortlessly. It can even be the basis of a successful business plan
How to Market in a Recession
There are eight factors a company should consider when making marketing plans for 2008 and 2009
Corporate Governance in China and India
Indian companies with global ambitions are better governed than their Chinese counterparts, a Harvard professor says. But in competition, it may not matter
What Can Microsoft Offer Yahoo?
Sure, the software giant has plenty of cash, but that might not be enough to make a deal between the two companies worthwhile—and workable
What Went Wrong at Citi and Merrill
Economist Henry Kaufman says senior management was caught up in frenzied pursuit of short-term gain. But "Dr. Doom" still has faith in the American economy's resilience
Recession 2008: Take the Offensive
A lot of managers are now readying their team for Recession 2008 and are thinking in ways that are completely understandable and, according to Tammy Erickson, likely to be wrong
Predictably Surprised in 2007—and 2008
Michael Watkins gives his first annual Predictably Surprised Awards. Among the winners: General David Patraeus and Alan Greenspan
Interactive Case Study: Jet Blue's Fare Decision
Google: A Druckerian Ideal?
Sergey Brin and Larry Page may never have read The New Society, but the corporate culture they've created is quite close to its author's vision
Demystifying Strategy: The What, Who, How, and Why
It's just as important to understand what strategy is—guiding principles for decision-making—as what it isn't—mission, value network, and vision
How to Handle a Crisis
The best thing is to have a plan of action prepared in advance. That way, you can react swiftly and smartly when a crisis hits
Wage Wars
Workers—from truck drivers to stockbrokers—are winning huge overtime lawsuits, raising fundamental questions about the modern workplace
How to Run a Recall
Yes, Mattel has problems that resulted in the recall of some 20 million toys. But the company has made some smart moves in dealing with this crisis
Fixing a Damaged Corporate Culture
Abuse of the referral-reward system is indicative of a deeper problem. But don't put all the blame on employees; management sets the tone
How to Market in a Recession
There are eight factors a company should consider when making marketing plans for 2008 and 2009
JPMorgan to the Rescue (Again)
JPMorgan CEO Jamie Dimon moved quickly to save Bear Stearns, filling a leadership vacuum on Wall Street
Disney: How Bob Iger Unchained It
Most of the good news at Disney since Iger's ascension are the payoff of plans laid during the Michael Eisner era
Avon: More Than Cosmetic Changes
How Andrea Jung is trying to stop the sag by getting smarter about the numbers
Kodak: Mistakes Made on the Road to Innovation
Led by CEO Antonio M. Perez, Kodak is struggling to reinvent its business model. It's not alone
Ford: The Auto Giant's Most Important New Model
To help turn Ford around, its new CEO is first attacking its entrenched bureaucracy, forcing it to be smarter and more efficient
The Ethics of Picking a Vice-President
A running mate should be chosen on the basis of what's good for the nation, not just who will help get Obama or McCain elected
Ethics Must Be Global, Not Local
To build a truly great, global business, business leaders need to adopt a global standard of ethical practices
How to Get a Good Night's Sleep
Forget taking pills or counting sheep. Just make sure you can answer yes to five simple questions, and you're on your way to a restful night
Preventing the Death of Customer Care
A disgruntled columnist, after having no luck buying a desk, urges companies to focus on face-to-face service rather than online purchases
The Ethics of Outsourcing Customer Service
Sending jobs overseas may be good for the bottom line in the short term, but frustrated customers will vote with their wallets
Ethics and the iPhone
Does the "i" in iPhone stand for iSolation? It doesn't bode well for society when everyone is plugged in and tuned out
If It's Legal, It's Ethical…Right?
The recent case of a TV crew allowing a woman to drive while drunk reminds us, when the law falls short, refer to the higher authority of ethics
Corporate Social Irresponsibility
Despite PR posturing, corporate philanthropy is down from 25 years ago. To be taken seriously, companies should pledge 1% of pretax earnings, say Leo Hindery Jr. and Curt Weeden
Fine-Tuning Corporate Social Responsibility
A recent IBM study shows a hefty percentage of top officers don't quite connect with customer concerns. IBM's George Pohle discusses how to change that
CSR: Ask, Don't Tell
You can bring cohesion to your workforce by giving employees a say in your company's charitable contributions
Cocreating Business's New Social Compact
For successful collaboration between NGOs and corporations, flexibility, transparency, and trust must be employed to satisfy local needs
How to Get a Fast Start in a New Job
Don't plan on hiring an onboarding specialist? Here are ideas for a great start from consultants who help senior executives switch into new jobs:
How to Follow a Powerful Leader
It's never easy, but James M. Citrin, a senior director at executive search firm Spencer Stuart and co-author of You’re in Charge —Now What?, offers four guidelines:
How to Give a Smart Performance Review
Reviews are time-consuming, bureaucratic, and stressful for everyone. Here's how to put the performance back into the process
How to Create a Great Customer Service Experience
Creating consistently good customer experiences is one of the hardest tasks in business. Here are ideas from our winners
How to Attract and Keep the Best People
Founder Reed Hastings keeps the troops motivated with hefty compensation and luxe perks, including lots of time off
How to Launch a Wellness Program
Thomas B. Gilliam, co-author of Move It. Lose It. Live Healthy: Achieve a Healthier Workplace One Employee at a Time, shares five tips.
Discover Your Leadership Blind Spots
From insisting on doing too much alone to avoiding confrontation, leadership blind spots are common and can be lethal for business
Creative Management Practices for Making Work Work
Smart companies are coming up with bold ideas to keep employees engaged, while offering them ways to faciliate career and lifestyle changes
CEO Succession: Getting Your Successor on a Board
Arrow Electronics Chairman Bill Mitchell tells Beverly Behan why other board assignments are invaluable for CEOs and CEOs in training
Management Practices That Spell Doom
Well-intentioned but misguided managers are sinking their employers because they don't understand the science of human behavior
Trusting a CEO in the Twitter Age
Social media tools offer a new test for leaders when it comes to dealing candidly with employees, especially amid economic insecurity
The Midyear Review Takes On More Weight
Widespread hiring freezes mean companies need to make the most of their talent—and get underperformers up to speed (or out) quicker
Google's Management Style Grows Up
The search engine company famous for creative freedom is realizing there's a place for discipline, too, according to Scott Anthony
Book Excerpt: The Purpose Linked Organization
In an excerpt from their new book, The Purpose Linked Organization, Alaina Love and Marc Cugnon challenge businesses to leverage individuals' sense of purpose
Dear John, Thanks for the Layoff
Seattle-based Jessica Ward writes an open letter to her former boss about the good things that have happened since she got laid off
Obama the Sovereign
The President's European trip provides a case study on his leadership style, which is about inspiration
Work-Life Balance
With managers needing more from employees already working at full-tilt, achieving work-life balance is more important—and difficult—than ever
The Peter Principle Lives
Now 40, The Peter Principle resonates even more today, when a lust for accomplishment has led an unprecedented level of incompetence
Cutting Work Hours Without Cutting Staff
It's cheaper to trim hours or pay than to slash staff—which is why companies are getting creative with alternatives like furloughs and unpaid leave
Layoffs: Stopping Survivor Guilt
As a senior manager in an era of massive layoffs, it's your job to stave off survivor guilt before it lowers the morale and productivity of remaining employees
Obama's Leadership Challenge
There's no doubt our charismatic new President can inspire us as a nation. But he must create a team that can do so as well
How to Inspire Workers in Tough Times
Jon Katzenbach explains how "master motivators" can help employees stay emotionally connected to their work throughout the recession
Comcast's Twitter Man
For Frank Eliason, managing the cable giant's customer service department means tweeting strategically
Finally, Gen X Takes Over
Barack Obama will be our first Gen X President, but many of his team will be Boomers. A similar dynamic is at work in Corporate America
Diversity: Don't Innovate Without It
If your employees represent a cross-section of the U.S. population, they'll come up with better ideas, and you'll appeal to a larger audience
How to Give and Receive Criticism
Constructive criticism goes far beyond the crass insults so prevalent in today's media. Here's how to make the most of it
Young Bosses, Older Direct Reports
May-December work relationships can be awkward and complicated—but they don't have to be, writes Tammy Erickson
Netting the Net Generation
Fixing a Damaged Corporate Culture
Abuse of the referral-reward system is indicative of a deeper problem. But don't put all the blame on employees; management sets the tone
When a New Job Leads to Resentment
Any time someone is promoted from within it may ruffle some feathers. You should be able to smooth them by keeping lines of communication open
How to Build a Winning Team
Guest columnist Nikos Mourkogiannis says a group's success ultimately depends on its balance. He offers a simplified framework to get the right mix
When Salaries Aren't Secret
Imagine all your employees knowing each other's salaries. Guaranteed disaster? Or a radical approach to building fairness, trust, and a highly productive work force?
Workers' Bailout Plan
A Production Bankruptcy Day gives your team the chance to recharge, re-organize, and maybe even improve productivity
Tips on Effective Mentoring
Effective mentoring is a true gift. Here are tips for improving the experience for both mentor and mentee
When Cutting Costs Is Not the Answer
Drucker firmly believed that layoffs are not the only, and often not the best, solution to difficult economic times
Recession Strategy: Which Perks to Cut
Cutting employee perks could be a smart way to save money during this economic crisis, but managers should choose wisely
Talent Management: How to Invest in Your Workforce
An exclusive study from IBM and Human Capital Institute finds nonprofits and midsize companies coming up short in employee management
The Seven Saving Graces for Managers
Redeeming features prevent the strong characteristics that got you where you are from going into overdrive
10 Tips for Engaging Employees
Managers get overworked, sidetracked, and ridiculed to boot, but there are some simple ways they can keep in touch and in sync with their teams
Is Praising Employees Counterproductive?
Many managers think they'll spoil a good employee with too many compliments. Here's why those fears are unfounded
The Obama Phenomenon
My Harvard classes teach me how Barack Obama's candidacy appeals to young people's need for leadership, diversity, and a spirit of public service
Building Morale When Times Are Bad
From Harvard Business Online: Kevin P. Coyne on the difference between morale and employees being happy, and how leaders can inspire no matter what
Upgrade Your Career, Not Your Title
As long as you're getting the benefits of mentoring and career guidance, don't get too hung up on a title your boss may not be able to give
Keeping Your People Pumped
Beyond the obvious incentives: Four smart ways to light a fire
Losing Key Talent? Give Executive Women More Choices
Because more professional women are waiting to have children, companies need to be more creative in the benefits they offer
The Five Reasons We Give Up
Yes, change takes longer than we thought, and the process is harder. Acknowledging that from the get-go can make a big difference in helping us stick to the plan
Tips for Making Better Hires
Bad hires can cost plenty. A new book proposes four deliberate steps to hiring the right person for your company's needs and culture
Downsizing 101
Charged with giving the bad news? Here are your ethical responsibilities
Cut Costs Like Avon—Not Home Depot
There is a difference between being prepared to make difficult choices and arbitrarily hacking away at the connections that form the lifeblood of an organization
Tips for Humanizing Your Résumé
Kill the stultifying, dull corporate-speak—before it kills your chance to get an interview
What's Safe to Ask During an Interview?
Every adult falls under a protected-class category, including women and their pregnancy plans. Following, some interview lines that shouldn't be crossed
Recruiting Today: What Are You Promising?
More and more, young talent is looking for companies whose values line up with their own
How Recruiters and HR Can Work Together
Human resources and headhunters can be each other's worst obstacles or greatest allies. Management must help facilitate a smooth relationship
Diversity Pledges Ring Hollow
A new study shows that in spite of corporate promises to promote diversity in senior management, very little progress has been made
Interactive Case Study: Dressed for Success
Feed It Forward
Feedback can leave colleagues feeling judged, but "feedforward"—suggestions without comments on past mistakes—is a lot easier to stomach
The Case For 20-70-10
Ranking employees into performance categories
Coping with Performance-Review Anxiety
Annual reviews tend to stress out bosses and workers. Here are some tips for how to make the most of this career-building exercise
Employee Performance Review Tips
It may seem like just a pain, but it's smart to work as hard on your review as you do on your job
Enhance Managers' Skills in a Downturn
Organizations would do well to invest in people and enhance what Nobel Laureate Mohammed Yunus calls "Social Capital" in lean times, argues B V Krishnamurthy
E-Tools That Help Teach Leadership
Software is in the works that eventually will be able to use expertise from all around the world to help develop leaders
Define Your Personal Leadership Vision
There are four key components: A compelling story, an image, it must be achievable, and it has to be forward-looking
Preparing Execs for Asia Assignments
A Korn/Ferry study explores globalization's effect on Asian businesses and offers suggestions for hiring managers of expatriate executives
Interactive Case Study: Jeff Immelt's Green Day
An environmental push has helped reduce GE's emissions and raise revenue. But when CEO Jeffrey Immelt proposed "ecomagination" in 2004, top executives resisted
Leaders Need 'Just Enough Anxiety'
Anxiety is a fact of life. Author Robert Rosen sheds some light on how you can use it to your advantage
Leadership: It's All About Them
The team you lead is more critical to the success of a project than what you contribute as leader. Think of yourself as a facilitator
How to Be a C-Suite Churchill
Inspiring your team to wage a campaign—whether it be to save the free world or improve competitiveness—is a key leadership tool
People Do What People See
If your people aren't performing up to their best potential, maybe it's time for you to take a look in the mirror
Leadership Is About Doing, Not Saying
Don't waste your time on crafting motivational messages if you can't back it up with action. Leaders must walk the walk as well as talk the talk
A Survival Guide for Leaders
To lead yourself and others, especially through change and turmoil, you need to learn how to manage yourself
It's Time to Pass the Ball
If you want your team to succeed, you need to develop others to "take the last shot" when the game is on the line
Why Leadership Means Listening
Today's employees want to be asked for feedback and they want to be heard. Here are four tips to help you become a better listener
How to Get a Fast Start in a New Job
Don't plan on hiring an onboarding specialist? Here are ideas for a great start from consultants who help senior executives switch into new jobs:
How to Follow a Powerful Leader
It's never easy, but James M. Citrin, a senior director at executive search firm Spencer Stuart and co-author of You’re in Charge —Now What?, offers four guidelines:
How to Give a Smart Performance Review
Reviews are time-consuming, bureaucratic, and stressful for everyone. Here's how to put the performance back into the process
How to Create a Great Customer Service Experience
Creating consistently good customer experiences is one of the hardest tasks in business. Here are ideas from our winners
How to Attract and Keep the Best People
Founder Reed Hastings keeps the troops motivated with hefty compensation and luxe perks, including lots of time off
How to Launch a Wellness Program
Thomas B. Gilliam, co-author of Move It. Lose It. Live Healthy: Achieve a Healthier Workplace One Employee at a Time, shares five tips.

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